Something has gone wrong after the build: a crack that keeps opening, a damp patch, a slab edge breaking up. An investigation looks for the cause and sets out what the standard requires, so you and the builder are arguing about the same thing.
One of our inspectors will call you back. If it is urgent, call 1300 471 805.
A Mambourin defect investigation is measured against the Guide to Standards and Tolerances 2015, the NCC and ABCB Housing Provisions, AS 2870, AS 3600 for concrete, AS 3740 and the approved drawings.
8 checkpoints across 8 areas on a standard Mambourin defect investigation report. If a room is locked, a roof space is blocked or materials are stacked in the way, the report says so and lists it as not inspected.
From an investigation into slab edges, framing and drainage at a recent build in Herne Hill.










New Construction Stage Inspections Seven visits timed to the moments a Mambourin build is about to be covered up.
Pre-Handover (PCI) Inspections A full walk of the finished house before you accept it, with the roof getting as much attention as the paint.
Pre-Purchase Building Inspections What the house is really like behind the open-for-inspection, reported under AS 4349.1.
Building and Pest Inspections Building and timber pest in one visit, with the conditions that draw termites photographed.
Rental minimum standards (Victoria) inspections A Mambourin rental checked against all 15 Victorian minimum standards, with a clear result for each. Instant online pricing, or talk to the booking team on 1300 471 805.
No. It is written for you and the builder to resolve the problem. If the matter goes to the BPC dispute resolution service (formerly DBDRV) or VCAT, you need an expert witness report written to the VCAT practice note.
Destructive opening up, laboratory or geotechnical testing, engineering design or certification, and the repair itself. Where the cause can only be confirmed by those, the report says so and who to engage.
It depends on the width and location. The Guide to Standards and Tolerances 2015 sets limits for slab cracks, and the report records the measured width against them.